Privacy Policy

Effective Date: 3 July 2026

Privacy Policy

SANYA ENTERPRISE PTY LTD (ABN 73 627 527 360) trading as Aaron Real Estate ("Aaron Real Estate", "we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, hold, use, disclose and protect your personal information when you use our website or engage with our real estate services.

By accessing our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.

1. Our Commitment to Privacy

Aaron Real Estate respects your privacy and is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.

We take reasonable steps to ensure personal information is collected, used, stored and disclosed securely and lawfully.

2. What Personal Information We Collect

Depending on your interaction with us, we may collect:

  • Your full name

  • Residential or postal address

  • Email address

  • Telephone number

  • Property preferences and search criteria

  • Information relating to buying, selling or investing in property

  • Records of enquiries, inspections and appointments

  • Communication records including emails, SMS messages and telephone conversations

  • Identification information where required by law or to verify your identity

  • Financial information relevant to a property transaction

  • Information submitted through our website, social media pages or online forms

  • Technical information such as IP address, browser type, device information and website usage data collected through cookies and analytics tools.

3. How We Collect Personal Information

We collect personal information when you:

  • Submit an enquiry through our website

  • Contact us by phone, email, SMS or social media

  • Attend an open home or private inspection

  • Register for property alerts

  • Request a property appraisal

  • Buy or sell property through Aaron Real Estate

  • Subscribe to our newsletters or marketing communications

  • Complete forms provided by us

  • Communicate with our staff

We may also collect information from publicly available sources or from third parties involved in a property transaction where authorised or permitted by law.

4. Why We Collect Personal Information

We collect personal information so we can:

  • Respond to your enquiries

  • Assist you to buy or sell property

  • Arrange inspections and appointments

  • Provide property appraisals

  • Recommend properties that may interest you

  • Provide customer support

  • Manage property transactions

  • Verify your identity where required

  • Meet our legal and regulatory obligations

  • Improve our services and website

  • Maintain business records

  • Send marketing communications where permitted by law or where you have consented.

5. Marketing Communications

With your consent, we may send you:

  • Property alerts

  • New listings

  • Open home notifications

  • Market updates

  • Property news

  • Promotional information about our services

You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

6. Disclosure of Personal Information

We may disclose your personal information where reasonably necessary to:

  • Property vendors

  • Purchasers

  • Developers

  • Solicitors

  • Conveyancers

  • Mortgage brokers or finance providers (where requested)

  • Valuers and inspectors

  • Government authorities

  • Regulatory bodies

  • Identity verification providers

  • Information technology service providers

  • Cloud hosting providers

  • Professional advisers including accountants and lawyers

  • Contractors engaged to assist us in operating our business

We do not sell your personal information.

7. Overseas Disclosure

Some of our technology providers or cloud-based systems may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your personal information remains appropriately protected.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyse website traffic

  • Understand visitor behaviour

  • Enhance your browsing experience

You may disable cookies through your browser settings, however some website features may not function correctly.

9. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Security measures may include:

  • Secure cloud storage

  • Password-protected systems

  • Access controls

  • Encryption where appropriate

  • Secure disposal of records no longer required

Despite our efforts, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, resolve disputes and enforce our agreements.

When information is no longer required, it is securely destroyed or de-identified where appropriate.

11. Access and Correction

You may request access to the personal information we hold about you.

If you believe any information we hold is inaccurate, incomplete or out of date, you may request that it be corrected.

Requests should be made using the contact details below.

12. Privacy Complaints

If you have concerns about how we have handled your personal information, please contact us.

We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

13. Third-Party Websites

Our website may contain links to external websites.

Aaron Real Estate is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of those websites before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations.

The latest version will always be published on our website.

15. Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact:

SANYA ENTERPRISE PTY LTD
Trading as Aaron Real Estate

📧 Email: info@aaronrealestate.com.au

📞 Phone: 0408 050 566

🌐 Website: www.aaronrealestate.com.au

Last Updated: 3 July 2026